90 Days in Logistics: A Full Engagement Story
Three builds, one near-disaster, and 45 hours a week returned: a composite 90-day FDE engagement at a freight company, told week by week.
Read article → Case Studies & StoriesThe Quick Win That Funded a Two-Year Program
A $12k automation saved $8k a month — this software quick win case study shows how one small build turned a skeptic into a two-year transformation budget.
Read article → Case Studies & StoriesThe Silent Launch: Our Best Rollout Ever
No email, no training, no fanfare. Here's how the quietest software rollout I ever ran became the most successful — and why noise kills adoption.
Read article → Case Studies & StoriesThe Compliance Surprise: Healthcare Edition
A routine audit turned our ops tool into a compliance fire drill. Here's the five-question checklist that prevents it from happening again.
Read article → Case Studies & StoriesThe Data Migration Nightmare: 20 Years, One System
Two decades of customer records, duplicate chaos, and the runbook born from a very long weekend.
Read article → Case Studies & StoriesThe Client Who Wanted Blockchain (We Built Postgres)
A whitepaper, a $400K budget, and a supply-chain client who wanted blockchain. We built Postgres instead. Here's why that was the right call.
Read article → Case Studies & StoriesThe Internal Tool That Became the Product
An ops dashboard built for one client turned into a standalone product. Here's how FDEs navigate the IP handoff conversation.
Read article → Case Studies & StoriesThe 40-Hour Monthly Report, Now 20 Minutes
A 40-hour monthly report became a 20-minute dashboard — the automation that paid for everything that came after.
Read article → Case Studies & StoriesScope Explosion: One Week Became Three Months
How twelve 'small' requests turned a one-week dashboard into a three-month ordeal—and the V2 parking lot rule that stopped the bleeding.
Read article → Case Studies & StoriesThe Handoff That Actually Worked
How one engagement ended right: the junior hire we trained, the six-page runbook that gets used, and a twelve-week fade instead of a cliff.
Read article → Case Studies & StoriesBecoming the One-Person IT Department
One integration gig quietly turned into being the computer person for 40 people. The week, the math, and the boundary list that kept it sane.
Read article → Case Studies & StoriesThe ERP Integration Saga: Six Weeks, One Field
Six weeks to read one field out of a 2003 ERP. An illustrative composite of every legacy integration you've ever survived, and the lessons it left behind.
Read article → Case Studies & StoriesShipping Software During Peak Season (Don't)
We launched a dispatch tool on December 9th. The software worked; the calendar didn't. The freeze-window rule that came out of it.
Read article → Case Studies & StoriesThe Engagement That Failed: An Honest Retro
Three months, forty stakeholders, zero shipped. An honest retro of a consulting engagement that cratered, and the five lessons that came out of the crater.
Read article → Case Studies & StoriesBuilding Software on a Warehouse Floor
The official app was open on zero of fourteen workstations. What building offline-first, glove-friendly warehouse software actually taught us.
Read article → Case Studies & StoriesThe AI Agent That Went Rogue (Almost): An AI Agent Failure Guardrails Case Study
A customer-email agent promised refunds it shouldn't have. The catch, the retrofit, and the five guardrails every customer-facing agent needs.
Read article → Case Studies & StoriesReplacing a $2k/Month CRM in Two Weeks
A 12-person sales team used 4 of their CRM's 200 features. The two-week custom build that replaced it: the cost, the savings, and when not to try it.
Read article → Case Studies & StoriesThe Dashboard That Changed the Monday Meeting
Ninety minutes of arguing about whose spreadsheet was right became thirty minutes of decisions. The fix: one screen, seven numbers, and agreed definitions.
Read article → Case Studies & StoriesThe 3 AM Deploy That Taught Me About Trust
A Friday deploy silently inverted a warehouse's pick queue. The 3 AM rollback took eleven minutes; the Monday honesty took more nerve. Both mattered.
Read article → Case Studies & StoriesMy First Week Onsite Was a Disaster
I spent week one shadowing the wrong person, building for the loudest voice, and trusting a process map nobody followed. Then came the recovery.
Read article → Case Studies & StoriesThe Client Who Said No to AI (Until They Didn't)
A founder banned AI after reading one horror story. Four weeks of a read-only pilot and a weekly scoreboard changed his mind without a single demo.
Read article → Case Studies & StoriesDismantling a Spreadsheet Empire Without a Coup
One ops manager, 47 linked spreadsheets, and the year-long gentle migration that retired 42 of them without breaking the business.
Read article → Case Studies & StoriesHow We Automated 40 Hours of Invoices a Week
700 invoices a week, one bookkeeper, one ruler. How extract-validate-review took 40 hours of retyping down to 6, with the boring parts left in.
Read article → Case Studies & StoriesPostmortem: The Prototype That Died in Week Two
A beautiful prototype, polite applause, and a usage dashboard stuck at zero. An honest autopsy of solving the wrong problem, and the pivot that saved it.
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